We can help in situations like these, as well as many others:
Eileen just received a serious diagnosis. She can’t think straight. She isn’t sure what questions to ask at her upcoming doctor appointment or how to evaluate different treatment options.
We met with Eileen to prepare for her appointment, accompanied her to her appointment, made sure her questions were answered and that she understood her diagnosis and treatment options, and assisted her with next steps and understanding her insurance benefits.
Diane is juggling a full-time job, raising two young children, and caring for her frail mother. She is overwhelmed and needs guidance in finding options and developing a plan for her aging mom.
We helped Diane identify and access resources that helped her in her role as a caregiver for her mom.
Jack is worried about transitioning home from the hospital. He's stressed, tired, and scared - but he wants to avoid another hospitalization.
We met with Jack and the discharge planner, then met again with him at home to make sure he understood the discharge plan and what signs and symptoms to be on alert for, scheduled and accompanied him to follow-up appointments, and arranged for support services (transportation, help with errands) while he was recovering.
Bob has cancer and is frustrated because his insurance company denied coverage for a treatment, claiming that it is considered experimental. His research shows that it is not experimental.
We researched Bob's diagnosis and preferred treatment, developed a case for why the treatment was not experimental, wrote the letter to the insurance company, and prepared his statement for the appeal hearing.
A patient advocate is a vital part of your team, along with you, your loved ones, your physicians, and other health care providers.
We work with you, your loved ones, and your health care team to support you in your health care journey.
We aim to reduce the noise and confusion you are experiencing to help you get the answers, services, and care that you need.
We listen to what your needs are, educate you about your options, and empower you as you move through the health care system.
We do not: replace your health care providers, offer medical advice, or offer legal advice.
Contact Us to discuss how we can help you or your loved one with…
Better communication and coordination with health care providers
Preparing for and accompanying you to physician appointments
Managing transitions between hospital, rehab/skilled nursing facilities, and home
Understanding a diagnosis and finding credible health information
Questions about insurance benefits, denials, and appeals
Making phone calls and keeping track of paperwork
Identifying community resources and support
Researching and understanding options for treatment and services
Keeping family members informed about your care, as appropriate
Discussing end-of-life planning
… and additional services
Call us at 847-920-8238 for a free phone consultation.
